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Why did it take so long for the Police to come when I called them?
All requests for Police services are assigned to priority based on the seriousness of the incident and the potential for injury or damage to property. At times, calls of less urgent nature must be delayed so that we can respond immediately to emergencies.
Why do they ask so many questions when I call the police?
Dispatchers are trained to try to get as much information as possible to best determine the nature of the problem and its seriousness. On emergency calls, the Dispatcher may have already given the information to the Officer while continuing to ask additional questions.
Can the Police open my car if I have locked my keys inside?
No, due to liability and side curtain airbags the Police Department does not unlock car doors unless it is an emergency, then often times the vehicle is damaged.
How can I find out if someone is in jail, when someone in jail can be visited and any other information about persons in jail?
The Spring Valley Police Department does not have a jail. Please contact the Pierce County Jail directly at 715-273-5051 or the St. Croix County Jail at 715-386-4752 to inquire about someone.
How do I get a restraining order?
A restraining order is a court order that prohibits one person from having contact with another. Restraining orders are generally used when one person wants protection from another. Click here for more information on restraining orders and how to get one.
I have a question regarding the rights and responsibilities of landord's and tenants.
The Spring Valley Police Department generally does not get involved in investigating or giving advice relating to this topic as they are usually civil issues and not criminal. One of the best resources for information on this topic is a booklet entitled "Landlord's and Tenants, The Wisconsin Way," published by the Wisconsin Department of Agriculture, Trade and Consumer Protection. The booklet can be accessed by clicking here.
I saw something suspicious should I report it to the Police?
Sometimes people are concerned they are "wasting the Officer's time" by reporting what seems to be a minor incident. If you have a concern you are NEVER wasting an Officers time PLEASE report any suspicious activity to the Police Department. Often times what may seem minor or insignificant is neither when it is coupled with other information brought to the department attention.
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